Talksure, a dynamic leader in the telecommunications industry experiencing rapid growth, is seeking diligent, detail-oriented, and highly motivated individuals to join our team as Data Capturers. This is an exciting opportunity to play a key role in supporting our critical “Help Me” initiatives on a fixed-term contract basis. Located in our modern and collaborative office in Umhlanga, KwaZulu-Natal, this role offers a chance to directly contribute to the efficiency and effectiveness of our customer support services. If you have a sharp eye for detail, are committed to accuracy, and are passionate about upholding the highest standards of data integrity, we encourage you to apply!
Your Impact: A Vital Role in a Growing Company
As a Data Capturer at Talksure, you’ll be a vital part of the data management process, ensuring the smooth and accurate operation of our systems. Your primary focus will be the precise and timely entry of data from diverse sources—physical documents, digital files, and online platforms—into our designated databases and spreadsheets. But your role goes beyond simple data entry. You will be responsible for rigorous quality assurance, meticulously comparing entered data against original source materials to identify and correct any discrepancies or errors. Your dedication to accuracy is paramount; the integrity of our data is essential for providing exceptional service to our customers through our “Help Me” initiatives.
Responsibilities: Contributing to a High-Performing Team
Beyond the core data entry function, you will be responsible for:
- Maintaining Data Currency: Updating databases to reflect the latest information, including changes, additions, and deletions.
- Ensuring Data Accuracy and Completeness: Verifying that all required fields are populated correctly and that the information adheres to established guidelines.
- Proactive Error Management: Identifying and correcting inconsistencies and errors in the data to prevent inaccuracies from affecting our systems.
- Data Cleansing and Optimization: Identifying and addressing missing data, resolving inconsistencies, and rectifying errors to maintain a clean and reliable data repository. This may involve investigating discrepancies and contacting appropriate parties for clarification.
- Upholding Data Integrity: Championing data accuracy, consistency, and reliability throughout our systems by adhering to data entry protocols and best practices.
- Improving Processes: Identifying opportunities to enhance the efficiency and accuracy of data capture processes and contributing to streamlined workflows.
- Collaborating for Success: Working closely with team members to ensure data consistency and accuracy across different platforms and systems.
- Adhering to Security Standards: Complying with all company policies and procedures related to data security and confidentiality.
What We Need: Your Skills and Experience
To thrive in this role, you should possess the following:
- Essential Qualification: A Grade 12/Matric certificate is required.
- Proven Experience: At least one year of experience in a data-capturing role is essential, demonstrating your ability to manage large data volumes efficiently and accurately.
- Technical Proficiency: A strong working knowledge of Microsoft Excel, Word, and the broader Office Suite is necessary. Experience with data manipulation and reporting within these tools is highly valued.
- Typing Speed: The ability to type accurately at a minimum of 26 words per minute is essential for efficient data entry.
- Exceptional Attention to Detail: Outstanding attention to detail and accuracy skills are paramount. A commitment to minimizing errors and maintaining data integrity is critical.
- Problem-Solving Abilities: The capacity to identify and resolve data discrepancies and inconsistencies effectively is crucial.
- Effective Communication: Strong communication skills are essential for collaborating with team members and conveying data-related issues clearly.
- Positive Work Ethic: A strong work ethic, a positive attitude, and the ability to meet deadlines are essential.
Why Talksure: Benefits and Opportunities
Talksure provides a dynamic and supportive work environment that values and recognizes your contributions. We are dedicated to providing our employees with opportunities for professional growth and development. This fixed-term contract role offers valuable experience within the telecommunications industry and the chance to contribute to impactful projects that directly benefit our customers.
Take the Next Step: Apply Today!
If you believe you possess the skills, experience, and dedication to excel in this role, we encourage you to submit your application online or contact Jennifer Pillay directly at Jennifer.pillay@talksuresa.co.za or 0682648001. Please be prepared to provide examples of your data capturing experience and demonstrate your proficiency in Microsoft Office applications. Only shortlisted candidates will be contacted for an interview. Don’t miss this exciting opportunity to join the Talksure team and contribute to the success of our “Help Me” initiatives! The closing date for applications is June 27, 2025. We look forward to receiving your application!
Apply Here: Data Capturer
Talksure: Data Capturer – Drive the Success of Our “Help Me” Initiatives!
