Waiter Position – Join Our Hospitality Revolution
Our mission is simple but bold: we want to transform the hospitality industry into a modern, exciting, and aspirational career path once again. We believe the industry has lost some of its magic — and we’re here to bring it back. How? By building an incredible workplace culture where our team members feel respected, supported, and inspired every single day.
We know that exceptional service starts with exceptional people — and that’s why our staff are at the heart of everything we do. Our team members don’t just serve food or take orders; they create moments, smiles, and memories that our guests carry with them long after they leave.
Why You’ll Love Working Here
When you join our team, you’re not just taking on a job — you’re joining a family.
- Respect & Appreciation – Every team member’s voice matters. You’re not just “staff” here; you’re a valued contributor.
- Recognition & Growth – We don’t let great talent go unnoticed. If you shine, you’ll see opportunities for promotion quickly — no endless waiting for approvals.
- A Hands-On Culture – Our leaders aren’t distant managers sitting in offices; they work alongside you, face-to-face with guests and team members.
- Shared Success – When the team wins, we all win. We celebrate milestones, achievements, and those “wow” moments together.
We hire based on your experience, but we promote based on values — things like discipline, integrity, teamwork, and a commitment to excellence.
Your Role: Waiter
As a Waiter, you’ll be more than just a friendly face serving food — you’ll be a key part of creating an unforgettable experience for our guests.
You’ll work across different service areas, including:
- The Restaurant – Serving guests in a warm, attentive, and professional manner.
- Room Service – Delivering meals and beverages directly to guests’ rooms with a smile.
- Function Areas – Assisting with special events, conferences, or banquets when needed.
Your job will combine two main focus areas:
- Front of House – Providing excellent guest service, taking orders, delivering meals, and ensuring our guests feel cared for from the moment they arrive until they leave.
- Stock & Preparation – Assisting with stock control, restocking service areas, and keeping workspaces organized and efficient.
We want guests to leave saying, “That was the best service I’ve ever had” — and you’ll play a big part in making that happen.
What We’re Looking For
We know great service starts with the right people. Here’s what we need from you:
- Education – Matric (Grade 12) is essential.
- Experience – Previous restaurant or hospitality experience is required.
- Problem-Solving Skills – A calm and confident approach when things get busy or unexpected challenges arise.
- Teamwork & Independence – Able to work as part of a team, but also capable of taking initiative when needed.
- Communication Skills – Clear and professional communication with guests and colleagues.
- Integrity – Honest, reliable, and trustworthy at all times.
- Attention to Detail – From perfectly set tables to remembering a guest’s favorite drink, you notice the small things that make a big difference.
- Presentation – Well-groomed, presentable, and professional in both appearance and manner.
- Proactive Mindset – Anticipating needs before they arise and always staying one step ahead.
- Interpersonal Skills – Friendly, approachable, and able to build rapport easily.
- Flexibility – Willing and able to work shifts, including evenings, weekends, and holidays.
The Kind of Person Who Thrives Here
Our ideal candidate isn’t just here for a paycheck — you genuinely enjoy making people happy. You take pride in your work, whether it’s setting a table perfectly or ensuring a guest’s order is 100% right. You’re a team player who doesn’t mind rolling up your sleeves and helping wherever needed, and you know that great service is a mix of speed, accuracy, and a genuine smile.
We also value curiosity and growth — someone who wants to learn more about the industry, develop their skills, and see hospitality not just as a job, but as a rewarding career path.
Important to Know
If you live outside the city where the hotel is located and your application is successful, please note that relocation costs will be your responsibility. We welcome talent from everywhere, but we want to be upfront about this detail so you can plan accordingly.
Why This Job Is Different
In many companies, decisions about staff recognition, promotions, or changes can take months. Here, we move quickly — when we see talent, we act. We believe that when someone shows dedication, skill, and the right values, they should be rewarded without delay.
We don’t waste time on unnecessary bureaucracy. Instead, we focus on doing the work that matters: serving our guests, supporting each other, and making every day enjoyable for the team.
What You Can Expect Day-to-Day
- Greeting guests warmly and making them feel welcome.
- Taking orders and making recommendations with confidence.
- Serving food and drinks promptly, with attention to presentation.
- Checking in with guests during their meal to ensure satisfaction.
- Assisting with clearing tables and resetting them for the next guests.
- Supporting colleagues during busy periods and special events.
- Helping with stock management, restocking supplies, and keeping service areas clean.
- Working closely with kitchen staff to ensure smooth service.
Join Us in Changing the Game
We believe hospitality should be inspiring, exciting, and full of opportunities — both for guests and for the people who work in it. We’re on a mission to prove that being part of this industry can be as rewarding and respected as any career out there.
If you’re someone who thrives on creating memorable experiences, enjoys working in a positive and supportive environment, and believes in delivering service with both excellence and heart, we’d love to meet you.
This isn’t just another waiter job — it’s a chance to be part of a movement that’s redefining what hospitality means.
Apply now and take your place in a team that’s making hospitality proud again.
APPLY HERE
